we don't bite too hard!

To get an update on your order, please text or email us with the information above. Please include your order number or your email you completed your purchase with and we'll be happy to provide you with an update!

There are about 15 bites in each bag. Every single bag of Muddy Bites is created by hand, so sometimes there may be a little less (or more) than 15. Each bag is also around 2.33oz.

At this time you cannot order a single bag of Muddy Bites, our minimum order quantity is 5. Reason being, we’re trying to help you out - you’d be mad at yourself for being out of bites after eating your only bag in one sitting. Plus, logistically sending 1 bag is a nightmare.

We ship with USPS and with the rising costs of postage, we do not offer free shipping at this time. Due to the nature of our product, there are no returns. But if you're not 100% satisfied with your order, contact our support with the information above so we can make it right. :)

No. Once your order is prepped from our facility and/or handed off to our local USPS office, we cannot update your shipping address, nor are we responsible for lost packages. More on our shipping policy can be seen by clicking here.

However, we do HIGHLY RECOMMEND going to https://moversguide.usps.com/mgo and letting USPS know you moved. They will forward all of your mail from your old address, to your new address, for about $1.

Due to our product containing chocolate, we recommend keeping in a cool or room temperature environment. All orders are shipped in a bubble poly mailer or a box, which we have never had any major concerns with chocolate melting during shipping.

At this time, Muddy Bites is NOT gluten-free, vegan, or Kosher certified. Our product and facility also do NOT contain nuts - we prevent cross-contamination.

Yes - Milk, Wheat, & Soy.

Get 5 bags of Muddy Bites to your door every single month! Some terms include that our subscription service cannot be canceled until at least 1 shipment has been delivered to you. After 1 delivery, you may cancel at any time. If you wish to cancel, but have an open order under your subscription, we cannot refund that open subscription order. More details on subscriptions terms can be found here.

Unfortunately, we are only available for purchase within the United States at this time. However, we’re hoping to offer international shipping and retail distribution in 2020 so we can feed the world, one bite at a time.

At this time, Muddy Bites is currently only available online. We hope to expand into retail locations in Q2 of 2021.

At this time, Muddy Bites is not accepting any retailers as we are currently only available online. However, in the future we'll be expanding into retail. To get on our waiting list, please go here and fill out this form.

Email us at press@muddybites.com